FAQs

The Olarm 0G is a smart digital IoT radio network that offers enhanced connectivity, control, and coverage. The Olarm MAX is a multi-channel 0G, dual SIM 4G / 2G and WiFi communicator that enables the monitoring and control of a wide range of security peripherals.

The Olarm MAX is currently integrated with the Texecom (Premier and Premier Elite) and Orisec (Z and C model) C = UK

Manual Downloads
Each sensor has an online manual available which you can access via the download section and the individual product pages.

Installation Tool & Wiring Diagrams
Our installation tool offers an interactive environment to virtually adjust and test the sensor settings and our database of wiring diagrams facilitates easy installation of most of the frequently used door operators. 

For technical assistance on matters that are not handled in the options above, please Contact us. 

For information on your order, please contact:

OPTEX Technologies | EMEA HQ
tel: +31 (0)70 419 4100
info@optex.eu

For information on ordering our automatic door sensors, please contact OPTEX EMEA Entrance Headquarters. 

OPTEX Technologies
tel: +31 (0)70 419 4100
info@optex.eu

Yes, once mounted, the REDSCAN Pro head can be rotated to suit the required angle. The head can rotate up/down 95 degrees and sideways 5 degrees. In this sofware setting change Redscan pro tilt direction to Auto.

This function is used to reduce false alarms in harsh environments such as fog, snow, etc. There are three possible modes: Enabled, Enhanced, and Disabled.

• Enabled means false alarms are reduced in foggy conditions and can achieve a well-balanced detection capability.​
• Enhanced mode is used to reduce false alarms, in the case of heavy fog or snow. But, the response time in generating the alarms will be longer. ​
• Disable mode is for applications that require a quick response (eg: PTZ camera control) and less harsh conditions.

Environmental Disqualification (D.Q.) output will be activated in case of extreme weather conditions. OPTEX strongly recommends Redscan users to monitor DQ output for reliable operation.​

The FlipX Series provide superior pet tolerance through the sensitivity settings. If you put the sensitivity mode to low, this will invoke pet immunity. In this mode, thanks to the innovative pyroelectric sensor and human catch element, small animals will not activate the sensor.

Watch this video to find out more about changing the sensitivity settings.

The FlipX Series will replace the majority of our older indoor PIRs as shown below (some have already been discontinued):

FLX-S-ST is replacement model for EX-35, RX-40QZ FX-40, FX-40D, RXC-ST

FLX-S-DT is replacement models for MX-40QZ, MX-40PT, RXC-DT

FLX-A-AM is replacement models CDX-AM, CDX-NAM

FLX-A-DAM is replacement models CDX-DAM

For the Security Division in Europe, Middle East and Africa (EMEA), we are active on LinkedIn, Twitter and Facebook. We also run two streaming channels Youtube and Vimeo. We have created a simple document listing all the links and correct handles if you would like to mention us and engage with us, we will make sure we will engage with you too.

The sensor will not react on temperature differences, but they can react on heavy smoke or changes in the environment caused by fire. So there is always a situation in which an Active Infrared sensor (f.e. OA-Axis T), a radar/microwave sensor (OM-106C) or an AIR/microwave combination sensor (f.e. OAM-Dual T) can react on fire. In case of detection, the sensor will send an output contact to the door controller. If the door opens or stays closed is determined by the door controller settings.

The sensors will not react on temperature differences, but they can react on changes in the environment caused by fire. So in this case there is always a situation in which an Active Infrared sensor (f.e. OA-Axis T), a radar/microwave sensor (f.e. OM-106C) or an AIR/microwave combination sensor (f.e. OAM-Dual T) can react on fire. In case of detection, the sensor will send an output contact to the door controller. If the door opens or stays closed is determined by the door controller settings.

Yes it is, but please note the detection pattern for each REDSCAN Pro is in rectangle so it would create a 100m x 100m square (RLS-50100V) and 60m x 60m (RLS-3060V) and not a circular detection area.

There is no maximum height, the REDSCAN Pro can be mounted up high on a building to protect the walls, façade and windows. Please note the length of detection will be as specified in the detection range. Please note in vertical mode, the sensor head should point down to the ground.

Normally operating temperature of Redscan Pro is -20 to +60 degree. With the optional accessory RLS-LWVH, heated lens, it can operate in very cold environments down to -40 degree thanks to a transparent conductive film heater. Please note that when using the Heated lens up to level 3 (-30 degree) it can be powered over PoE+, at level 4 to defrost the lens at -40 degree, the REDSCAN PRO will require to be an external DC power supply.

OPTEX Vision App is currently available in the following countries in EMEA: Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Greece, Hungary, Iceland, Ireland, Italy, Holy See, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Northmacedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, United Kingdom.

The VXI-CMOD doesn’t need an alarm control panel, only a WIFI router and internet connection. You can manage it via the OPTEX Vision App, which allows to access the live stream and audio, get notifications of the alarm activations, see and share the recorded videos.

The VXI-CMOD camera module cannot be used in conjunction with the battery operated VXI sensors (VXI-R, VXI-RAM ,VXI-RDAM) as the module requires more power than what can be delivered by the battery-powered VXI PIRs / dual-tech. The VXI-CMOD is compatible with the following hardwired models: VXI-ST, VXI-AM, VXI-DAM.

The sensor and the camera module will not be delivered pre-assembled, but the assembly of the camera module (VXI-CMOD) on top the sensor is very easy. Watch the VXI-CMOD installation video for assembly instructions.

Please refer to the equipment manual of the NVR or the third party device. The video stream from the VXI-CMOD may be viewed as “recorded” or “live” depending on the functionality of the third party equipment.